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Privacy Policy

1.Overview

OrderKingCorp( SJ software, ABN 81 686 552 960 ) prioritize the privacy and protection of your personal information. This statement outlines how we handle and safeguard your data when you visit our websites and use our applications. By accessing our platforms and agreeing to our Terms of Use or engaging with us in any way, you consent to the collection, use, storage, and disclosure of your personal information as described in this policy. In the event of any changes to our information handling practices, we will update this policy accordingly. Please be aware that any external websites linked to our platforms are subject to their own privacy policies.

2.Collection statement

1. we collect personal information from you based on your usage and preferences for our services. The specific information we collect depends on how you choose to interact with our platforms.
Directly from Venue : Name, Email Address, Phone Number, Payment Information, Business Number, Restaurant Address, Banking Account
Directly from Venue's customers(Only when you use mobile payment) : Name, Email Address, Phone Number, Payment information ( such as credit or debit card information )
From you device : visiting frequency, pages visited and other traffic analytics information, deviceId, deviceType browser version
2. The purposes for collecting personal information include, but are not limited to, managing user accounts, processing orders, personalizing content, conducting research, and complying with legal obligations.
3. We collect and handle your personal information in the following instances: when you access our website and app, create an account, place orders and make payments at venues or restaurants, join loyalty programs at venues, and when we provide you with information about our App, Services, and promotions.
4. It's important to note that we only disclose your personal information as described in our Privacy Policy, and you provide your consent to such disclosures. Personal and sensitive information that you voluntarily provide may be shared with our trusted venue partners.
5. It is not mandatory to provide us with all the requested information, please note that limiting the information you provide may impact our ability to deliver our services to you effectively.
6. We only collect the personal information that we require and is relevant to the purposes for which we intend to use it.

3.Information Sharing

We may share your personal information with trusted third parties, including service providers, business partners, and affiliates, to facilitate the provision of our services and improve your experience. These parties are contractually obligated to handle your data securely and only process it for the purposes specified by us. Additionally, we may disclose your information when required by law or in response to valid legal requests

4.Data Security

We are committed to safeguarding your personal information from unauthorized access, misuse, alteration, or loss. We implement appropriate technical and organizational measures to maintain data security and ensure ongoing confidentiality. However, please note that no method of transmission or storage can guarantee absolute security, and we cannot be held liable for unauthorized access or breaches that are beyond our control

5.Privacy Rights and Choices

We respect your privacy rights and provide you with options to control your personal information. Depending on applicable laws, you may have the right to access, rectify, or erase your data, restrict or object to certain processing activities, and request data portability

6.International Data Transfers

As part of our business operations, your personal information may be transferred to and processed in countries outside of your jurisdiction. When transferring data internationally, we take appropriate measures to ensure that your information remains protected and that such transfers comply with applicable data protection laws

7.Retention Period

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely dispose of it

8.Contact and legal details

If you have any questions regarding this policy or need to reach out to us for any other purpose, please feel free to contact us at any time. To get in touch with us for any reason, including to exercise your rights concerning your personal information, please reach out to our Privacy Office. You can send a letter to the address provided below or email us at orderking.corp@gmail.com